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BS EN 17371-1:2021

BS EN 17371-1:2021

$167.15

Provision of services – Service procurement. Guidance for the assessment of the capacity of service providers and evaluation of service proposals

Published By Publication Date Number of Pages
BSI 2021 36
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This document provides guidance for the assessment of the capacity of service providers and the evaluation of service proposals in order to improve and facilitate the process of procuring services.

This document is applicable to:

  1. Service buyers and service providers regardless of type, size or the nature of the services;

  2. Service providers who may be inside or outside the service buyers’ organization; and

  3. Any interested parties who are directly or indirectly involved in or affected by a procurement process.

This document is not applicable to business-to-consumer (B2C) service contracts or for works contracts.

NOTE 1

“Works contracts” are contracts that have as their object the execution, or both the design and execution, of a work are not covered in this document. Contracts having as their object only the design of a work are covered.

NOTE 2

“Work” means the outcome of building or civil engineering works taken as a whole which is sufficient in itself to fulfil an economic or technical function.

PDF Catalog

PDF Pages PDF Title
2 undefined
9 1 Scope
2 Normative references
3 Terms and definitions
10 4 Service procurement process
4.1 General
4.2 Drafting of the technical specification
11 4.3 Methodology for gathering information
12 4.4 Selection of service providers
4.4.1 Organization of tendering procedure for public procurement
4.4.1.1 Market research and choice of the procurement procedure
4.4.1.2 Procurement documents
4.4.2 Organization of procurement process for private sector
4.4.2.1 Procurement process
13 4.4.2.2 Procurement documents
4.4.3 Evaluation of proposals and award of the contract
5 Criteria for assessing a service provider’s capacities
5.1 General
14 5.2 Legal capacity criteria
5.2.1 Purpose
5.2.2 Evidence
5.2.2.1 General
15 5.2.2.2 Public procurement: self declaration
5.3 Economic and financial capacity criteria
5.3.1 Purpose
5.3.2 Evidence
5.4 Human resources criteria
5.4.1 Purpose
16 5.4.2 Evidence
5.5 Materials, equipment and infrastructure criteria
5.5.1 Purpose
17 5.5.2 Evidence
5.6 Reference-related criteria
5.6.1 Purpose
5.6.2 Evidence
5.7 Credential related criteria
18 6 Criteria for evaluating a service proposal
6.1 General
6.2 Best value
6.3 Selection of criteria: principles
6.3.1 Selection and weighting of criteria
6.3.2 Scoring of the proposals
19 6.4 Technical content
6.4.1 Purpose
6.4.2 Evidence
6.4.2.1 Project plan
20 6.4.2.2 Organization and work methods by phase
6.4.2.3 Support for service delivery
6.4.2.4 Dedicated human resources and equipment for contract performance
6.4.2.5 Schedules and milestones
6.5 Financial proposals
6.5.1 General
6.5.2 Evidence
21 6.5.3 Abnormally low proposals
6.6 Other performance criteria
6.6.1 Public procurement
22 6.6.2 Private procurement
23 Annex A (informative)Sourcing Process
25 Annex B (informative)Evaluation of Service Proposal
B.1 General
B.2 Purpose
B.3 Ranking of tenders: different scenarios
26 B.4 Method of rating the financial criterion
B.4.1 General
B.4.2 Rating of the financial criterion according to the proportional model
27 B.4.3 Rating of the financial criterion according to the linear model
B.5 How to weight criteria
B.5.1 General
B.5.2 Case 1
28 B.5.3 Case 2
29 Annex C (informative)Sustainability and Accessibility Criteria
31 Annex D (informative)A–deviations

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BS EN 17371-1:2021
$167.15