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BS ISO 10018:2020

BS ISO 10018:2020

$102.76

Quality management. Guidance for people engagement

Published By Publication Date Number of Pages
BSI 2020 20
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This document gives guidelines for engaging people in an organizationā€™s quality management system and on enhancing their involvement and competence within it.

This document is applicable to any organization, regardless of its size, type or activity.

PDF Catalog

PDF Pages PDF Title
2 undefined
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization and quality culture
4.1 Considerations
10 4.2 Link to ISO 9001 and other quality management standards and systems
4.3 Possible action steps
4.4 Potential benefits
5 Leadership
5.1 Considerations
5.2 Link to ISO 9001 and other quality management standards and systems
11 5.3 Possible action steps
5.4 Potential benefits
12 6 Planning and strategy
6.1 Considerations
13 6.2 Link to ISO 9001 and other quality management standards and systems
6.3 Potential action steps
14 6.4 Potential benefits
7 Knowledge and awareness
7.1 Considerations
7.2 Link to ISO 9001 and other quality management standards and systems
15 7.3 Possible action steps
7.4 Potential benefits
8 Competence
8.1 Considerations
16 8.2 Link to ISO 9001 and other quality management standards and systems
8.3 Possible action steps
8.4 Potential benefits
17 9 Improvement
9.1 Considerations
9.2 Link to ISO 9001 and other quality management standards and systems
9.3 Possible action steps
9.4 Potential benefits
18 Bibliography

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BS ISO 10018:2020
$102.76