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BS ISO 21102:2020

BS ISO 21102:2020

$102.76

Adventure tourism. Leaders. Personnel competence

Published By Publication Date Number of Pages
BSI 2020 18
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This document establishes the requirements and recommendations of competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity, which can affect the quality and safety of the services provided. It can be used by all types and sizes of providers operating in different geographic, cultural and social environments.

This document does not apply to diving leaders, for whom References [1], [2] and [4] to [9] apply.

PDF Catalog

PDF Pages PDF Title
2 National foreword
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
10 4 Role of the leader
5 Expected results
5.1 ​Compliance
11 5.2 Leading groups
5.3 Technical abilities
12 5.4 Managing risks
5.5 Responding to incidents and emergencies
13 5.6 Behaving professionally and ethically
14 6 Competencies
6.1 General
6.2 Knowledge
6.3 Skills
15 6.4 Attitudes or attributes
7 Qualifications, maintenance and improvement of competencies
7.1 Qualifications for leaders
16 7.2 Continuing professional development
7.3 Maintenance of competencies
17 Bibliography

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BS ISO 21102:2020
$102.76