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BS ISO 44003:2021

$142.49

Collaborative business relationship management. Guidelines for micro, small and medium-sized enterprises on the implementation of the fundamental principles

Published By Publication Date Number of Pages
BSI 2021 26
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This document gives guidelines for micro, small and medium-sized enterprises (MSMEs) to use the twelve principles of collaborative business relationships given in ISO/TR 44000 to improve their collaborative capability.

This document is applicable to MSMEs regardless of what they do, where they are, their operating environment, culture, social capital and objectives.

NOTE The definition of an MSME varies widely. This document is intended for the use of any organization that identifies or is identified as an MSME.

PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
4 Structure of this document
10 5 Implementation of the principles of collaborative business relationships management
5.1 Relationship management
5.1.1 What: summary of the intent
5.1.2 Why: explanation of relevance
5.1.3 How: implementation guidance
11 5.2 Visions and values
5.2.1 What: summary of the intent
5.2.2 Why: explanation of relevance
5.2.3 How: implementation guidance
12 5.3 Business objectives
5.3.1 What: summary of the intent
5.3.2 Why: explanation of relevance
5.3.3 How: implementation guidance
13 5.4 Collaborative leadership
5.4.1 What: summary of the intent
5.4.2 Why: explanation of relevance
5.4.3 How: implementation guidance
14 5.5 Governance and processes
5.5.1 What: summary of the intent
5.5.2 Why: explanation of relevance
5.5.3 How: implementation guidance
15 5.6 Collaborative competence and behaviour
5.6.1 What: summary of the intent
5.6.2 Why: explanation of relevance
5.6.3 How: implementation guidance
16 5.7 Trust and commitment to mutual benefit
5.7.1 What: summary of the intent
5.7.2 Why: explanation of relevance
5.7.3 How: implementation guidance
5.8 Value creation
5.8.1 What: summary of the intent
5.8.2 Why: explanation of relevance
5.8.3 How: implementation guidance
17 5.9 Information and knowledge sharing
5.9.1 What: summary of the intent
5.9.2 Why: explanation of relevance
5.9.3 How: implementation guidance
5.10 Risk management
5.10.1 What: summary of the intent
5.10.2 Why: explanation of relevance
18 5.10.3 How: implementation guidance
5.11 Relationship measurement and optimization
5.11.1 What: summary of the intent
5.11.2 Why: explanation of relevance
19 5.11.3 How: implementation guidance
5.12 Exit strategy
5.12.1 What: summary of the intent
5.12.2 Why: explanation of the relevance
5.12.3 How: implementation guidance
21 Annex A (informative) Key elements of relationship management plans
23 Annex B (informative) Competencies and collaborative behaviour
25 Bibliography
BS ISO 44003:2021
$142.49