{"id":462723,"date":"2024-10-20T10:23:54","date_gmt":"2024-10-20T10:23:54","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-100092024\/"},"modified":"2024-10-26T19:17:06","modified_gmt":"2024-10-26T19:17:06","slug":"bs-iso-100092024","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-100092024\/","title":{"rendered":"BS ISO 10009:2024"},"content":{"rendered":"

PDF Catalog<\/h4>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
PDF Pages<\/th>\nPDF Title<\/th>\n<\/tr>\n
2<\/td>\nundefined <\/td>\n<\/tr>\n
7<\/td>\nForeword <\/td>\n<\/tr>\n
8<\/td>\nIntroduction <\/td>\n<\/tr>\n
9<\/td>\n1 Scope
2 Normative references
3 Terms and definitions
4 Quality tools
4.1 General <\/td>\n<\/tr>\n
10<\/td>\n4.2 \u200bReview
5 Strategy
5.1 SWOT analysis <\/td>\n<\/tr>\n
11<\/td>\n5.2 PESTLE analysis
5.3 Porter\u2019s five or six forces <\/td>\n<\/tr>\n
12<\/td>\n5.4 Vision and mission statements
5.4.1 Vision
5.4.2 Mission
5.5 Other relevant tools <\/td>\n<\/tr>\n
13<\/td>\n6 Process approach and planning
6.1 SIPOC\/COPIS (useful for identifying processes) <\/td>\n<\/tr>\n
14<\/td>\n6.2 Turtle diagram <\/td>\n<\/tr>\n
15<\/td>\n6.3 Control plan <\/td>\n<\/tr>\n
16<\/td>\n6.4 Flow diagram\/swim lane diagram\/cross-functional flow chart <\/td>\n<\/tr>\n
17<\/td>\n6.5 Authority matrix\/RACI\/RASCI <\/td>\n<\/tr>\n
18<\/td>\n6.6 Other relevant tools
7 Risk and opportunity
7.1 SWIFT
7.2 Risk register\/risk assessment <\/td>\n<\/tr>\n
19<\/td>\n7.3 Failure mode and effects analysis (FMEA) <\/td>\n<\/tr>\n
20<\/td>\n7.4 Traffic light\/heat map <\/td>\n<\/tr>\n
21<\/td>\n7.5 Other relevant tools
8 \u200bObjectives and objective management
8.1 Kaizen
8.2 Hoshin Kanri (also known as the \u201cX-matrix\u201d) <\/td>\n<\/tr>\n
23<\/td>\n8.3 Management by objectives (MBO)
8.4 Other relevant tools
9 Customer focus\/perception
9.1 Quality function deployment (QFD) <\/td>\n<\/tr>\n
24<\/td>\n9.2 Net promoter score (NPS) <\/td>\n<\/tr>\n
25<\/td>\n9.3 Kano model <\/td>\n<\/tr>\n
26<\/td>\n9.4 Pugh matrix \/ Decision matrix <\/td>\n<\/tr>\n
27<\/td>\n9.5 Other relevant tools
10 Process performance
10.1 Theory of constraints (ToC) <\/td>\n<\/tr>\n
28<\/td>\n10.2 Value stream management (VSM) <\/td>\n<\/tr>\n
29<\/td>\n10.3 Process wastes\/muda <\/td>\n<\/tr>\n
30<\/td>\n10.4 Work breakdown structure (WBS)
10.5 Spaghetti diagram <\/td>\n<\/tr>\n
31<\/td>\n10.6 5S <\/td>\n<\/tr>\n
32<\/td>\n10.7 Overall equipment effectiveness (OEE) <\/td>\n<\/tr>\n
33<\/td>\n10.8 Production levelling (Heijunka)
10.9 Other relevant tools
11 Inventory management\/preservation
11.1 Kanban <\/td>\n<\/tr>\n
34<\/td>\n11.2 Just-in-time (JIT)
11.3 Other relevant tools
12 Detection and prevention
12.1 Error proofing\/poka-yoke <\/td>\n<\/tr>\n
35<\/td>\n12.2 Visual aid
12.3 Cost of quality (COQ) <\/td>\n<\/tr>\n
36<\/td>\n12.4 Other relevant tools
13 Process control tools
13.1 General
13.2 Box plot <\/td>\n<\/tr>\n
37<\/td>\n13.3 Pie chart <\/td>\n<\/tr>\n
38<\/td>\n13.4 Radar chart\/spider diagram <\/td>\n<\/tr>\n
39<\/td>\n13.5 Pre-control
13.6 Critical to quality (CTQ) trees <\/td>\n<\/tr>\n
40<\/td>\n13.7 Pareto chart <\/td>\n<\/tr>\n
41<\/td>\n13.8 Gage repeatability and reproducibility (GR&R) <\/td>\n<\/tr>\n
42<\/td>\n13.9 Other relevant tools
14 Corrective action\/problem analysis
14.1 Root cause analysis (RCA)
14.2 Decision tree <\/td>\n<\/tr>\n
43<\/td>\n14.3 Fault tree analysis (FTA) <\/td>\n<\/tr>\n
44<\/td>\n14.4 Five whys analysis <\/td>\n<\/tr>\n
45<\/td>\n14.5 Fishbone\/Ishikawa diagrams <\/td>\n<\/tr>\n
46<\/td>\n14.6 Is\/is not analysis
14.7 Other relevant tools <\/td>\n<\/tr>\n
47<\/td>\n15 Improvement
15.1 Benchmarking
15.2 Affinity diagram
15.3 Quality circles \/ QC circles <\/td>\n<\/tr>\n
48<\/td>\n15.4 Brainstorming
15.5 Six Thinking Hats <\/td>\n<\/tr>\n
49<\/td>\n15.6 Other relevant tools
16 Families of management tools
16.1 Six Sigma programme <\/td>\n<\/tr>\n
50<\/td>\n16.2 Total quality management (TQM)
16.3 Other relevant tools <\/td>\n<\/tr>\n
51<\/td>\nAnnex A (informative) Overview of Plan-Do-Check-Act techniques <\/td>\n<\/tr>\n
55<\/td>\nAnnex B (informative) Storyboard examples for quality tool application <\/td>\n<\/tr>\n
59<\/td>\nAnnex C (informative) Summary of the attributes of quality tools <\/td>\n<\/tr>\n
63<\/td>\nBibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Quality management. Guidance for quality tools and their application<\/b><\/p>\n\n\n\n\n
Published By<\/td>\nPublication Date<\/td>\nNumber of Pages<\/td>\n<\/tr>\n
BSI<\/b><\/a><\/td>\n2024<\/td>\n68<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":462730,"template":"","meta":{"rank_math_lock_modified_date":false,"ep_exclude_from_search":false},"product_cat":[95,2641],"product_tag":[],"class_list":{"0":"post-462723","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-03-120-10","7":"product_cat-bsi","9":"first","10":"instock","11":"sold-individually","12":"shipping-taxable","13":"purchasable","14":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product\/462723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media\/462730"}],"wp:attachment":[{"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/media?parent=462723"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_cat?post=462723"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/pdfstandards.shop\/wp-json\/wp\/v2\/product_tag?post=462723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}